Lotum GmbH (4 Pics 1 Word) and Lotum one GmbH (Word Blitz, Quiz Planet), Am Goldstein 1, 61231 Bad Nauheim, Germany, games@lotum.de (“Lotum” or “we”) respect and protect your personal data. The following privacy policy is intended to inform you in greater detail about the collection, processing and use of data in connection with the account deletion request form.
This privacy policy is intended for all users of the account deletion request form.
If you notify our customer support or otherwise contact us (e.g. via the contact form), the information you provide when contacting us (game, Support ID, email address), will be processed for the purpose of handling your enquiry and processing it, including in the event of follow-up questions.
We process your personal data as long as it is necessary to achieve the purposes of the processing, or is prescribed by a legal obligation to store the data. Subsequently, the data is deleted in accordance with statutory laws.
Data that we store for legal reasons, however, is stored for as long as this is required by law. After expiry of a statutory retention period, the data will be deleted without undue delay, unless there are other reasons within the meaning of Art. 17 (3) GDPR opposing the deletion.
Lotum has taken appropriate technical and organisational measures to protect personal data against accidental loss, damage, unauthorised access or unauthorised changes. In particular, Lotum will transmit data only in encrypted form. However, Lotum points out that privacy and data security cannot be guaranteed for transmissions outside Lotum's sphere of influence.
Personal data will only be passed on to third parties - unless otherwise set out elsewhere in this privacy policy - without the express consent of the user, if this is necessary for the provision of Lotum's services or for contract execution with the user (e.g. for the technical provision of the offer, see Sect. 7.2). Accordingly, the data are transmitted to such service providers (such as technical service providers) in our legitimate interests pursuant to Art. 6 (1) (f) GDPR, namely to provide access to our Facebook Instant Games. Of course, before passing on the user's personal data, Lotum ensures that the relevant service provider has taken appropriate technical and organizational measures to ensure the security of the data.
Otherwise, Lotum will not pass on the user's personal data to third parties unless the user has expressly consented to the transfer (Art. 6 (1) (a) GDPR), or Lotum is entitled or obliged to do so by legal provisions or court orders. In the latter case, the transmission is carried out by Lotum to fulfil a legal obligation pursuant to Art. 6 (1) (c) GDPR.
The user has the right to object at any time to data processing based on Art. 6 (1) (e) or (f) GDPR for reasons arising from his particular situation, unless Lotum can prove compelling reasons worthy of protection, which outweigh the interests of the user, or the processing serves to assert, exercise or defend legal claims. The user can object to data processing for the purpose of direct advertising at any time without special reasons being required.
The user has the right to obtain free of charge from Lotum the personal data stored by Lotum concerning him or her, the processing purposes, their origin, which transfer to which recipients or categories of recipients took place, the storage period and the rights of the data subjects available to him or her.
Furthermore, the user has the right to request at any time the correction of incorrect data, the deletion and/or restriction of the processing of personal data stored about him or her, insofar as there is no legal obligation for Lotum to keep records or other reasons in the sense of Art. 17 (3) GDPR which prevent deletion. Insofar as this includes personal data that is necessary for the provision of services to the user, the deletion or restriction of the processing of this data can only take place when the user no longer uses Lotum's services.
If the user provides data relating to him or her and Lotum processes such data on the basis of the user's consent or in order to fulfil the contract, the user may request that he/she receives such data in a structured, current and machine-readable format from Lotum or that Lotum transmits such data to another controller, insofar as this is technically possible (so-called right to data portability).
Any consent given by the user to the use of personal data can be freely revoked by the user at any time with effect for the future.
The user may also lodge a complaint with a supervisory authority against data processing which he or she considers to be in breach of the statutory provisions.
Lotum reserves the right to change this privacy policy at any time, while Lotum will always comply with the legal requirements of data protection. Therefore, Lotum recommends that users regularly take note of the applicable privacy policy. Lotum will inform users in advance of any further use of data, for example via in-game notification or so-called push notifications in your browser, if you allow such push notifications.
Data Protection Officer of Lotum One GmbH: Susanne Klein, c/o Beiten Burkhardt Services GmbH, Ganghoferstraße 33, 80339 München, Germany, privacy@lotum.de