Request account deletion

Please note: By submitting this form, you request the permanent deletion of your account. If it is not your intention to delete your account, but you are instead looking for a solution to a different problem, please contact our support team at games@lotum.de.

Select game *

E-mail*

Support ID (you will find your support ID at the bottom of the game settings)

I hereby declare my express wish to permanently delete my account, including all associated contents and additional services. The additional services of the game include the player profile, virtual items and currencies, and any other services. In the event of an account deletion, the user does not have the right to restoration of deleted information or to the fees paid to use the virtual items and/or additional functions. The data is deleted provided there are no justifiable reasons against deletion in accordance with Art. 17 S. 3 of the General Data Protection Regulation (GDPR). By submitting this form, you confirm that you have understood the consequences of account deletion and that you would like to continue with deletion.*

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